Card and insurance coverage updates for select CIBC Credit Cards

Effective November 8, 2020

Updates
FAQs

Card and coverage updates

On November 8, 2020 the below changes will be made to your CIBC credit card and insurance. All certificates of insurance have been updated with simplified wording and layout. For details on your new coverage, please refer to your updated certificates of insurance.


CIBC Aerogold® Visa Infinite Privilege*

New card name:
CIBC Aeroplan® Visa Infinite Privilege* Card

New coverage added:
Mobile Device Insurance – up to $1,500 per occurrence per insured person.

CIBC Aerogold® Visa Infinite*

New card name:
CIBC Aeroplan® Visa Infinite* Card

New coverage added:
Mobile Device Insurance – up to $1,000 per occurrence per insured person.
Hotel Burglary Insurance – up to $2,500 per occurrence for all insured persons combined.

Updated coverage:
Trip cancellation – coverage increase from $1,000 to $1,500 per insured person.

CIBC Aerogold® Visa™ Card

The certificates of insurance have been updated with simplified wording and layout.

CIBC Aerogold® Visa* Card for Business Plus

New card name:
CIBC Aeroplan® Visa* Business Plus Card

CIBC Aero Platinum™ Visa*

New card name:
CIBC Aeroplan® Visa* Card

CIBC Aerogold® Visa* Card for Business

New card name:
CIBC Aeroplan® Visa* Business Card

CIBC Aero Classic Visa™

New card name:
CIBC Aeroplan® Visa* Card

Important note:
Aero Classic Visa cardholders will be migrated to the Aeroplan Visa Card.


Have questions about the above updates? Browse our FAQs


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Mobile Device Insurance (Aeroplan Visa Infinite and Aeroplan Visa Infinite Privilege only)

The insurance coverage starts on November 8, 2020. Mobile device purchases on your qualifying Aeroplan credit card as of November 8, 2020, can be eligible for coverage according to the terms of your insurance certificate.

You must charge your mobile device to your Aeroplan credit card in one of the following ways:


  • Full upfront payment: coverage starts on the 91st day after you buy your mobile device using your Aeroplan credit card (to avoid overlap with 90 day coverage available under your Purchase Security Insurance). Coverage continues for up to 24 months when you connect your mobile device with a Canadian wireless service provider; or
  • Partial financing: coverage starts when you pay the upfront deposit with your Aeroplan credit card and connect your device with a Canadian wireless service provider. Coverage continues for 24 months when you pay your monthly wireless bill with your Aeroplan credit card; or
  • Full financing: coverage starts when you connect your device with a Canadian wireless service provider and pay your first monthly wireless bill with your Aeroplan credit card. Coverage continues for 24 months when you pay your monthly wireless bill with your Aeroplan credit card.

Yes. You have to buy the mobile device with a qualifying CIBC Aeroplan credit card on or after November 8, 2020.

For the Aeroplan Visa Infinite Card: The maximum benefit payable is $1,000 per occurrence per insured person for primary and authorized cardholders.


For the Aeroplan Visa Infinite Privilege Card: The maximum benefit payable is $1,500 per occurrence per insured person for primary and authorized cardholders.


This coverage takes effect when the limits of any other insurance or compensation available to you have been reached.

This insurance coverage starts on November 8, 2020. Any mobile device purchases on your Aeroplan credit card before November 8, 2020 will not be eligible for coverage.

This insurance covers a new mobile device, such as a cell phone, smartphone or tablet, which has Internet-based and/or wireless communication capabilities.

For the Aeroplan Visa Infinite Card: You can make 1 claim every 12 months and 2 claims every 48 months.


For the Aeroplan Visa Infinite Privilege Card: You can make 4 claims every 24 months.

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Hotel Burglary Insurance (Aeroplan Visa Infinite)

This insurance coverage starts on November 8, 2020. Eligible transactions on your Aeroplan credit card as of November 8, 2020, can be covered according to the terms of your insurance certificate.

The maximum benefit payable for all insured persons is $2,500 per burglary

Yes, any accommodation charges, including deposits, must be paid in full by being charged to an eligible CIBC Aeroplan credit card.

Establishments providing commercial accommodations or in the business of operating a vacation rental marketplace and hospitality service for the general public are eligible under this coverage.

This insurance coverage starts on November 8, 2020. Any bookings on your Aeroplan credit card before November 8, 2020, are not eligible for coverage.

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Trip Cancellation Insurance (Aeroplan Visa Infinite only)

Coverage will increase from $1,000 to $1,500 per insured person, per trip, up to a maximum of $5,000 per trip for all insured persons combined.

It starts on November 8, 2020. Any trip costs charged to your Aeroplan credit card before November 8, 2020 will not be eligible for the increased coverage amount.

Insurance coverage(s) included with CIBC credit cards are underwritten by Royal & Sun Alliance Insurance Company of Canada (RSA). Different cards will have different coverage(s). To learn about which coverage(s) are included with a specific card, and important information regarding coverage eligibility requirements, benefits, limitations and exclusions, see our Agreements and Insurance page and the insurance certificate(s) in your card package. Some insurance coverage(s) require purchase(s), auto rentals, common carrier fares and other trip costs to be charged to the card to activate coverage. Other conditions may also apply. Auto Rental Collision and Loss Damage Insurance (CLDI) is available for automobile rentals of up to 48 days for rental vehicles with a MSRP up to $65,000 (the CIBC Aeroplan® Visa Infinite Privilege Card covers rental vehicles with a MSRP up to $85,000). The full cost of the rental must be charged to the card and the rental agency’s Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) must be declined. CLDI provides coverage up to the actual cash value (ACV) of the rental vehicle as defined in your insurance certificate. Note that some rental agencies may assess their damages at an amount greater than the ACV of the rental vehicle and you may be liable to them for the difference. Before declining the rental agency’s CDW or LDW, you should read carefully and compare the terms of the rental agreement, the CLDI insurance certificate in your card package and any other insurance you own to decide which coverage best meets your protection needs. For the CIBC Aventura Infinite Visa card, CIBC Aventura World MasterCard or CIBC Aventura World Elite MasterCard, Out-of-Province Emergency Travel Medical Insurance (TMI) covers the primary cardholder, their spouse and dependent children for the first 15 days of a trip if the insured person is age 64 or under, or for the first 3 days of a trip if the insured person is age 65 or older. Dependent children must be under 21 years of age or under 25 years of age if a full-time student, unless they have a permanent physical or mental impairment. TMI, Trip Cancellation and Trip Interruption Insurance may not cover certain pre-existing health/medical conditions. Certain RSA coverages are “excess insurance” (all other sources of insurance and recovery must be exhausted before coverage is available). For more information, call RSA toll-free at 1 866 363 3338 in Canada or the United States or collect from elsewhere at + 905 403 3338.